Moath Sufyan Jaber Dahboor
About Candidate
Talented customer service and financial services in the bank sector.
Proficient in ticketing, call center and managing customer relationships.
Expert in troubleshooting and problem-solving. Committed to delivering high-quality Customer service.
Location
Education
Financial Economic GPA 3.22 out of 4
Work & Experience
Demonstrated success in meeting all customer service and sales goals while working as a Teller. Possess the ability to process financial transactions accurately and efficiently as a Teller. Utilized strong problem-solving and communication skills to address customer inquiries while serving as a Teller. Processed customer account updates and maintenance requests in a timely manner as a Teller. Developed a comprehensive understanding of banking products and services while fulfilling Teller duties. Maintained a high level of professionalism, integrity, and discretion while serving as a Teller.
Provided excellent customer service to over 200 customers daily as a Customer Service Care in Arab bank. Answered customer inquiries in a timely and professional manner. Handled customer complaints in a professional and organized manner. Maintained a clean and organized work environment.
* Planning and Research: Analyze trends, seasonality, and popular keywords to identify subjects that potential buyers *Professional photography: capturing high-resolution images of target groups (people, environments, products, concepts) with advanced composition, lighting and framing techniques.
Managed full cycle accounting processes for a portfolio of clients, ensuring accuracy and timeliness of financial reporting. Developed and maintained effective accounting policies and procedures. Assisted in the preparation of financial statements and budgets. Reviewed and monitored billing activities to ensure accuracy and timeliness. Managed accounts payable and accounts receivable processes.
Launch verification requests in the system and oversee the end-to-end Verification Life‑Cycle Process. Liaise regularly with issuing authorities, document vendors, previous employers, or institutions worldwide to confirm the authenticity of submitted credentials. Track verification metrics and turnaround times, suggesting improvements to protocols and workflows for efficiency and accuracy.
Managed a team of 20 customer service representatives in a busy call center environment. Responded to customer inquiries in a professional and timely manner. Developed and implemented customer service policies and procedures. Utilized customer service software to track customer inquiries and resolutions. Provided customers with product and service information
Research market pricing and competitor listings to set competitive, profitable prices; dynamically adjust as needed . Clearly define shipping methods, costs, handling time; consider free shipping options to boost ranking. Package items securely, using tracked delivery to protect both buyer and seller Respond quickly and professionally to buyer inquiries pre and post‑sale; maintain polite, problem-solving communication Handle returns, disputes, or feedback professionally and according to eBay’s Money Back Guarantee

