Ghaith Zayani

Accountant
August 7, 1996

About Candidate

As a frequent and longtime worker as customer services , I was thrilled to see an

opening on linkedin for a job opportunity at your company. Having an excellent record for

promoting products and services, and previously being awarded top sales associate of my

region in 2022/2023, I’m confident that I would be a perfect fit for this role

i have also great expereince with Ooredoo As customer services representative 2 years.

I’m a sales-oriented professional with expertise in client relationship , also.my experience

with Kaafe chocolatier Qtar ,as Sales Supervisor during almost 1 year that I learn

customer satisfaction and retention, and people management. I possess astute business

knowledge, and I have experience contributing to strategic planning while delivering

improvements in processes, productivity, and costs. As a SalesMan and customer services

for Ooredoo Qatar alSO as well work accountant in tunisia in Al Manar collection

Accounting , I maintain profit objectives, and analyze future market trends.

In my previous roles, I have consistently gained respect from both staff and management

through effective communication and liaison, and I have also exceeded my targets while

making strong efforts to foster profitable relationships with customers and strategic

associates alike.

My references will be happy to discuss my positive attitude and strong work ethic. Thank

you for your time. I look forward to discussing my application further in an interview.

Sincerely,

Location

Education

B
Baccalaureate in economics and management 2016
A
Applied License Business Administration : Financial Accounting, Higher Institute Of Technological Studies Of Kef, Tunisia (ISET) 2020

Work & Experience

C
Customer Services Representative 19/10/2022 - 04/07/2024
Ooredoo QATAR

My Task with ooredoo was: • Provide appreciate solutions and alternative within the time limits • Follow up to ensure resolutions • Keep records of customer interactions • Take the extra mile to engage customers • Process customer accounts and file documents • Handle customer complaints

S
Sales Supervisor 01/10/2021 - 31/08/2022
Kaafe Chocolatier

My Tasks with Kaafe was: • Great customer and answer his questions about specific inquiries • Respond to customerinquiries and complaints • Direct and supervise employees engaged in sales, • Monitorsales activities and customersreceive satisfactory

A
Accountant 01/10/2029 - 31/09/2021
Al Manar Accounting and legal Affairs

My Tasks with Al Manar Was: • Preparing accounts and tax returns. • Monitoring spending and budgets. • Auditing and analysing financial performance. • Financialforecasting and risk analysis. • Advising on how to reduce costs and increase profits. • Compiling and presenting financial and budget,