Moath Sufyan Jaber Dahboor

Customer Services Care & Finance
July 17, 1993

About Candidate

Talented customer service and financial services in the bank sector.

Proficient in ticketing, call center and managing customer relationships.

Expert in troubleshooting and problem-solving. Committed to delivering high-quality Customer service.

Location

Education

F
Financial Economic 2015
Bachelor Degree

Financial Economic GPA 3.22 out of 4

Work & Experience

T
Teller 04-2016 - 01-2017
Capital Bank

Demonstrated success in meeting all customer service and sales goals while working as a Teller. Possess the ability to process financial transactions accurately and efficiently as a Teller. Utilized strong problem-solving and communication skills to address customer inquiries while serving as a Teller. Processed customer account updates and maintenance requests in a timely manner as a Teller. Developed a comprehensive understanding of banking products and services while fulfilling Teller duties. Maintained a high level of professionalism, integrity, and discretion while serving as a Teller.

C
Customer Services Care 09-2015 - 04-2016
ARAB BANK

Provided excellent customer service to over 200 customers daily as a Customer Service Care in Arab bank. Answered customer inquiries in a timely and professional manner. Handled customer complaints in a professional and organized manner. Maintained a clean and organized work environment.

C
Contributor Sell Photo 01-2017 - 10-2017
Shutterstock

* Planning and Research: Analyze trends, seasonality, and popular keywords to identify subjects that potential buyers *Professional photography: capturing high-resolution images of target groups (people, environments, products, concepts) with advanced composition, lighting and framing techniques.

A
Accountant 11-2027 - 05-2018
Alrashed Company

Managed full cycle accounting processes for a portfolio of clients, ensuring accuracy and timeliness of financial reporting. Developed and maintained effective accounting policies and procedures. Assisted in the preparation of financial statements and budgets. Reviewed and monitored billing activities to ensure accuracy and timeliness. Managed accounts payable and accounts receivable processes.

V
Verification Agent 09-2018 - 04-2019
Data Flow Company

Launch verification requests in the system and oversee the end-to-end Verification Life‑Cycle Process. Liaise regularly with issuing authorities, document vendors, previous employers, or institutions worldwide to confirm the authenticity of submitted credentials. Track verification metrics and turnaround times, suggesting improvements to protocols and workflows for efficiency and accuracy.

C
Call Center Team Leader 09-2019 - 10-2020
Alkaram Company

Managed a team of 20 customer service representatives in a busy call center environment. Responded to customer inquiries in a professional and timely manner. Developed and implemented customer service policies and procedures. Utilized customer service software to track customer inquiries and resolutions. Provided customers with product and service information

S
Sales Agent 01-2021 - 04-2025
Ebay Website

Research market pricing and competitor listings to set competitive, profitable prices; dynamically adjust as needed . Clearly define shipping methods, costs, handling time; consider free shipping options to boost ranking. Package items securely, using tracked delivery to protect both buyer and seller Respond quickly and professionally to buyer inquiries pre and post‑sale; maintain polite, problem-solving communication Handle returns, disputes, or feedback professionally and according to eBay’s Money Back Guarantee

Awards

C
Customer Services Care 2016
I got award as Top 3 of Customer Services Care from Arab Bank